Here you’ll find our online digest dedicated to the art and science of communications. It’s also named after an isotope of the element cobalt.

Learn how the customer journey map can guide your content strategy and reduce the friction that may stop a customer’s progress. Consider the customer journey for a fictional medical device startup company and how to describe and target the ideal customer.

Learn how design principles can help B2B science marketers engage and inform their audience and ease comprehension of complex information.

Eclipse mania may be fading (along with the white-hot images on our retinas), but the idea of an eclipse — an obscuring of light from one celestial body by the passage of another between it and an observer — made me think about how this phenomenon applies to communications. Is it possible to behave in such a way or deliver messages in such a way that the audience only remembers the person sending, not the content being sent?

You’re always one step away from the people who touch your projects. Get to know them.